Support
Talk to Rerode support.
Questions about a bike, an order or parts go straight to our U.S. support team, and most of us ride too. We answer every message.
- Replies within 1 business day
- Mon–Fri, 8am–5pm MT
- U.S.-based team
How can we help?
- Order statusTrack an order or see your order history.Your account
- Parts and fitmentFind OEM parts for your bike, or ask us to confirm fit.Shop parts
- Warranty and serviceSomething not right with your bike? Open a support ticket and our service team will take it from there.Open a ticket
- ManualsOwner's manuals, display guides and setup instructions.Download
- Buying a bikeNot sure which Rerode fits you? Ask our team.Ask us
- Become a dealerSell and service Rerode in your market.Apply
Send us a message.
Include your bike and order number if you have one. It helps us get you an answer faster.
Resources
Manuals and guides.
Owner's manuals, display guides and setup instructions for every Rerode.
- RX RX User Manual
- R1+S R1+S User Manual
- R1+ R1+ User Manual
- R1 R1 User Manual
Quick answers.
Still stuck? Send us a message above.
How long does shipping take?
In-stock bikes usually ship within 3–5 business days, with tracking. Parts usually ship within 1–2 business days. See our shipping policy.
How do I track my order?
You'll get a tracking link by email when your order ships. You can also see it in your account.
How do I make a warranty claim?
For warranty and service, open a support ticket. Include your order number, your bike, and a photo or video of the issue so our service team can help faster.
How do I know if a part fits my bike?
Every part page shows which bikes it fits. If you're unsure, send us your bike model and the part, and we'll confirm.
Can I return something?
See our refund policy for what can be returned and how.
Where can I see a Rerode in person?
We're growing our dealer network. Send us a message with your location and we'll point you to the nearest dealer or rider event.